Privacy Policy

Last updated: February 1, 2026

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services. By accessing or using our Services, you agree to the practices described in this notice.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily submit when you create an account, contact us, make a purchase, or interact with our Services. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Username and password
  • Contact preferences
  • Billing information
  • Payment card details
  • Authentication or verification data

All information you provide must be accurate and kept up to date.

Payment Information

If you make purchases, we collect the data required to process payments. Payment details are handled by our third-party payment processor.

Automatically Collected Information

When you use our Services, we automatically gather certain technical data, such as:

  • IP address
  • Browser type and settings
  • Device identifiers
  • Operating system
  • Language preferences
  • Usage activity (pages viewed, actions taken, timestamps)
  • Crash logs and diagnostic data
  • Approximate or precise location (depending on device settings)

We also use cookies and similar technologies to support functionality, analytics, and security.

2. How We Use Your Information

We process your information to:

  • Provide, maintain, and improve our Services
  • Create and manage user accounts
  • Communicate with you
  • Respond to inquiries and support requests
  • Send marketing or promotional messages (you may opt out)
  • Deliver personalized content and advertising
  • Analyze usage trends and performance
  • Detect and prevent fraud or security issues
  • Comply with legal obligations
  • Protect vital interests where necessary

3. Legal Bases for Processing (EEA/UK/Canada)

Where required by law, we rely on one or more of the following:

  • Consent
  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations
  • Protection of vital interests

You may withdraw consent at any time.

4. When We Share Personal Information

We may share information with trusted third parties who perform services on our behalf, including:

  • Cloud hosting providers
  • Data storage services
  • Analytics platforms
  • AI platforms
  • Payment processors
  • Marketing and advertising partners
  • Customer support tools
  • Order fulfillment providers
  • Social networks
  • Security and performance monitoring tools

We may also share information:

  • With affiliates and subsidiaries
  • During business transfers (mergers, acquisitions, etc.)
  • With business partners offering joint services

5. Third-Party Websites

Our Services may contain links to external websites or services. We are not responsible for their privacy practices or content. Review their policies before sharing information with them.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Maintain security
  • Save preferences
  • Analyze usage
  • Deliver personalized ads
  • Support essential site functions

You can manage cookie preferences through your browser or device settings.

7. AI-Powered Features

Some features of our Services use artificial intelligence or machine learning technologies, including:

  • Automated insights
  • Predictive analytics
  • Image or video analysis
  • Content generation
  • Search enhancements

These features process data in accordance with this Privacy Policy.

8. International Data Transfers

Your information may be stored or processed in countries other than your own. We take appropriate measures to protect your data in accordance with applicable laws.

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services
  • Fulfill the purposes described in this notice
  • Comply with legal requirements

When no longer needed, data is deleted or anonymized.

10. How We Protect Your Information

We use technical and organizational safeguards to protect your data. However, no online system is completely secure. Use the Services in a secure environment.

11. Children’s Privacy

We do not knowingly collect or market personal information from individuals under 18. If we learn such data was collected, we will delete it promptly.

12. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Obtain a copy of your data
  • Withdraw consent
  • Opt out of marketing communications
  • Request human review of automated decisions

To exercise these rights, contact us using the details below.

13. Do-Not-Track Signals

We do not currently respond to browser DNT signals due to lack of industry standards.

14. US State-Specific Rights

Residents of certain US states may have additional rights, including:

  • Access to categories of personal data collected
  • Access to categories of third parties data was shared with
  • Correction or deletion of personal data
  • Opt-out of targeted advertising, data sales, or profiling
  • Limit use of sensitive personal data
  • Use of authorized agents to submit requests

15. Law Enforcement Requests

Your information is fully protected from all law enforcement agencies and entities, and upon request we will deny access to any user information. We have a zero tolerance policy when it comes to giving information to law enforcement; therefore your data is protected.

16. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be indicated by an updated “Last Updated” date.

17. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:

Chroma App
inquires@chromaapp.online
United Kingdom

18. Accessing, Updating, or Deleting Your Data

You may submit a data subject access request to review, update, or delete your personal information, subject to applicable laws.